My patio door frequently gets stuck on rail and this happens frequently for last 10 years. But this time I called stuck door and Shawn came within 2 hours of call and within 10 minutes solved the problem. I was so impressed it was like magic. Really helpful, smart, fast and efficient. He also said he is a bit of an wizard. If your patio door is stuck they will take care of it immediately. Very impressed. A good and dependable business.